Helpdesk Support

Senior-level solutions to any technology problem, no matter how large or small and no matter who takes your call.

PRODUCTIVE

Our helpdesk support service is managed by technicians who handle every possible IT issue — from routine PC and server support, to network and WiFi performance — quickly and politely.

DEPENDABLE

Active Matrix Consulting’s expert technicians handle all of your day-to-day tech concerns with a service touch one would expect from a dedicated partner.

FAST

We offer solutions and services that are quick, accurate, and delivered in plain English so you don’t experience prolonged downtime.

EXPERIENCED

Our support covers a wide array of IT problems ranging from file recovery and congested WiFi to troubleshooting hardware and system errors.

COST EFFICIENT

For a flat monthly fee, we provide all the critical information and technical support you need to resolve your IT issues and get back to work quickly.

24/7 SUPPORT

Calls are routed immediately to live, local technicians who deliver rapid-response solutions to eliminate chances of escalation.

Professional IT Support

Whether you’re calling for break/fix support or to discuss a larger issue affecting your IT, you’ll be dealing with a certified professional.

MORE THAN JUST A GATEWAY TO THE CLOUD

Quick delivery of customized, cutting-edge solutions with devoted customer care

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